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Privacy Policy

Effective Date: 09/10/2024

Learning Solutions, Inc. ("we," "us," or "our") is committed to protecting the privacy of our patients and their families. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make use of our online facilities and services, and what we will and will not do with the information that we collect. Our policy has been designed and created to ensure those affiliated with Learning Solutions, Inc. of our commitment and  realization of our obligation to meet existing privacy standards. 

We comply with all applicable state and federal privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect
We collect personal information that is necessary to provide you or your child with therapy services. The types of personal information we may collect include:
- Personal Information: Name, address, phone number, email address, date of birth, insurance information, and emergency contact details.
- Medical Information: Medical history, diagnoses, treatment records, medication details, and information shared by other healthcare providers.
- Billing Information: Insurance details, credit card information, and other payment-related information.
- Therapy Progress Information: Assessments, treatment plans, progress reports, and therapy notes.
- Electronic Communication Data: Any information you provide when communicating with us electronically, such as through our website or email.

How We Use Your Information
The information we collect is used for the following purposes:
- To provide and coordinate therapy services for your child.
- To create and manage treatment plans.
- To communicate with you regarding your child’s care.
- To bill and process payments from insurance or other financial institutions.
- To ensure compliance with state and federal regulations, including HIPAA.
- To assess and improve the quality of services provided.

Information Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following instances:
- With Healthcare Providers: We may share information with other healthcare professionals involved in your child’s care, such as physicians, specialists, or other therapists.
- With Insurance Companies: We may share information with your insurance provider for the purposes of billing and processing claims.
- For Legal and Regulatory Compliance: We may disclose information as required by law or to comply with regulatory requirements, subpoenas, or court orders.
- With Business Associates: We may work with third-party service providers (business associates) to help us manage our practice, such as for electronic health record services or billing. These business associates are required to comply with HIPAA and maintain the confidentiality of your information.
- In Emergency Situations:*In the event of an emergency, we may disclose information to protect the health or safety of the patient or others.

How We Safeguard Your Information
We implement appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure electronic health record systems.
- Limited access to personal information by authorized staff.
- Regular staff training on privacy and security protocols.
- Encryption of sensitive data when transmitted electronically.

Your Rights Regarding Your Information
As a patient or the parent/legal guardian of a patient, you have the following rights:
- Access: You have the right to access your personal and medical information. Requests for access must be submitted in writing.
- Amendment: You have the right to request corrections to your medical records if you believe they contain errors.
- Restriction Requests: You may request restrictions on certain uses or disclosures of your personal information. We will comply with these requests when legally required or feasible.
- Confidential Communications: You may request that we communicate with you in a specific manner (e.g., only at home or through email).
- Copy of Privacy Policy: You may request a paper or electronic copy of this Privacy Policy at any time.

Retention of Information
We retain personal and medical information for as long as it is necessary to provide services and comply with legal and regulatory obligations. Once no longer required, we securely dispose of or de-identify this information in accordance with applicable laws.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on our website with the effective date of the revised policy. We encourage you to review this Privacy Policy periodically.

Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

 

Learning Solutions, Inc.

80 N Vernal Ave. 

Vernal, UT 84078

Phone: (435) 299-2399
 

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